Please allow 1-3 business days for your order to be shipped or up to 5 business days in peak periods eg Christmas.  Once your order has been sent you'll receive an email with tracking information.

Contact us ASAP at hello@rexandisla.com.au.  If your order has already been lodged with Australia Post, unfortunately there's nothing we can do until the parcel is returned to us. In this case, we will re-post your parcel back out to you at the correct address.  We understand that mistakes happen - don't panic! Just let us know as soon as you realise :-)

Shipping in Australia is fast and free! International shipping rates do apply - please contact us at hello@rexandisla.com.au to enquire.

We offer a 60 day hassle-free refund, exchange or store credit. 
The clothing item(s) must be in original condition with all labels/tags attached for the refund or exchange to be processed.  
Exchanges are subject to online availability.  
Buyers are responsible for return shipping costs for FINAL SALE items.

No - we try and aim for sustainability at Rex + Isla.  When cutting fabric we aim to have as little fabric waste as possible.  This means it's unlikely that any 2 items will have the exact same print placement.  The added bonus to this is that every single Rex and Isla piece is unique! 

Great question!

We use compostable mailers to get the garment from our manufacturer to us, and these same garment bags are used to get the garments to you in pristine condition. We also use compostable or recycled mailer bags.

We also use every last scrap of fabric we can, by using clever pattern placement and using leftovers to make fun things like our breast pads and accessories.

We use 100% cotton for our garments, as we know that this fabric is biodegradable and reduces the demand of synthetics. We also reduce our chemical treatments where we can - so our dresses are safer for the environment, and nicer on your skin.